Privacy Policy & Terms

Privacy Policy

Effective Date: July 2026

1. Introduction

Willows Holdings (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.willowsholdings.ca or contact us regarding our services.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect information including:

Personal Information

• Name
• Phone number
• Email address
• Property address
• City
• Information you submit through our contact forms
• Photos or documents voluntarily uploaded

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies and analytics data

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries
• Prepare estimates or quotations
• Communicate regarding requested services
• Improve our website
• Analyze website traffic
• Send updates if you have opted in
• Comply with legal obligations

4. Cookies

Our website may use cookies to:

• Improve user experience
• Remember preferences
• Measure website performance
• Support analytics

You may disable cookies through your browser settings.

5. Third-Party Services

Our website may use:

• Google Analytics
• Google Maps
• Meta (Facebook) Pixel
• WhatsApp
• Social media platforms
• Web hosting providers

These services have their own privacy policies.

6. Sharing Information

We do not sell personal information.

Information may be shared only:

• With service providers assisting our business
• Where required by law
• To protect legal rights
• With your consent

7. Data Security

We use reasonable administrative and technical measures to help protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

Information is retained only as long as reasonably necessary for business, legal, or regulatory purposes.

9. Your Rights

Depending on applicable law, you may request to:

• Access your information
• Correct inaccurate information
• Request deletion where legally permitted
• Withdraw consent where applicable

10. Children’s Privacy

Our website is not directed toward children under the age of 13.

11. Contact

Questions regarding this Privacy Policy may be directed to:

Willows Holdings

Email: info@willowsholdings.ca

Phone: (416) 845-5553

Disclaimers & Terms of Use

Website Disclaimer

The information provided on this website is for general informational purposes only. While Willows Holdings strives to keep information accurate and current, we make no guarantees regarding the completeness, accuracy, reliability, or availability of the information presented. Nothing on this website constitutes engineering, architectural, legal, financial, insurance, or other professional advice. Project details, pricing, timelines, material availability, and service offerings may change without notice. Visitors should contact Willows Holdings directly to discuss their specific project requirements.

Service Disclaimer

All services are subject to site inspection, availability, material availability, scheduling, applicable building requirements, local regulations, and written quotation and acceptance. Photographs displayed on this website are for illustrative purposes unless specifically identified as completed projects by Willows Holdings.

Licensing Disclaimer

Certain construction, plumbing, electrical, HVAC, gas, roofing, and other regulated work may require appropriately licensed or qualified professionals under applicable federal, provincial, or municipal requirements. Where applicable, such work will be completed in accordance with relevant legal and regulatory requirements.

Estimate Disclaimer

Any estimate, quotation, or pricing provided through this website is preliminary and non-binding until confirmed in writing following review of the project requirements.

Warranty Disclaimer

Unless expressly stated in a written agreement, no warranty or guarantee is created through this website. Any applicable workmanship or manufacturer warranties will be described in the project agreement where applicable.

Third-Party Links

Our website may contain links to third-party websites. Willows Holdings is not responsible for the content, security, or privacy practices of third-party websites.

Limitation of Liability

To the maximum extent permitted by law, Willows Holdings shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or reliance on its content.

Intellectual Property

All website content, including text, graphics, logos, photographs, icons, and design elements, is the property of Willows Holdings or used under appropriate permission. No content may be copied, reproduced, distributed, or used without prior written consent.

Accessibility Statement

Willows Holdings is committed to improving website accessibility and usability. If you experience difficulty accessing any part of this website, please contact us so we can assist you.

Terms of Use

By using this website, you agree to:

• Use the website lawfully.
• Not interfere with website functionality.
• Not attempt unauthorized access to our systems.
• Not copy website content without permission.
• Accept that all information is subject to change without notice.

Continued use of the website constitutes acceptance of these Terms.